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Support At Home

Support at Home Program Tailored to Your Needs
Learn what the new Support at Home program means for you and how Aventus Healthcare can support your independence, comfort, and wellbeing at home.

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Support that Elevates Your Life

The new Support at Home program replaces Home Care Packages and Short-Term Restorative Care with one streamlined system designed to make in-home aged care easier to access and manage.

At Aventus Healthcare, our purpose remains the same: helping you stay connected to the people, places, and community you love while living independently in the comfort of your own home.

Flexible Funding Designed Around Your Needs

Your funding classification is determined through an aged care assessment to ensure you receive the right level of support at home.

While the current Home Care Package program offers four funding levels, the new Support at Home program introduces eight funding classifications with annual budgets provided in quarterly amounts for greater flexibility and personalised care.

Greater Flexibility With Your Funds

If you are currently receiving a Home Care Package, any funds will remain fully available and will carry over into the new Support at Home program.

Personalised Services to Support Everyday Life

The Support at Home program brings together a wide range of services designed to help you stay healthy, independent, and comfortable at home.
Clinical Supports
Access essential clinical care including nursing services, allied health, therapies, and medication support, fully funded by the government.
Independence Support
Receive personalised assistance with daily living, including personal care, mobility support, continence care, respite, social connection, and transport services.
Everyday Living Services
Get help with household tasks such as cleaning, laundry, meal preparation, gardening, and home maintenance to make everyday life easier and safer.

Government contributions fully cover clinical care, while Independence and Everyday Living services may require a contribution based on your income or pension status. A national service list and government pricing calculator will help provide greater clarity around included services and costs.

Helping You Get More From Your Funding

At Aventus Healthcare, our Programs for Living Well are designed to support your independence while helping you stay healthy, active, and connected in the comfort of your own home.

Built on evidence-based approaches, these programs focus on preventative health by encouraging daily habits and routines that strengthen confidence, mobility, wellbeing, and overall quality of life.

Our support also aligns with the latest Aged Care Standards, giving you peace of mind that the care you receive meets current government guidelines and quality expectations.

A few instances of our programs include:

Active Life
Build strength, balance, and mobility to reduce the risk of falls and stay active and confident in everyday life.
Mealtime and Communication Support
Enhance safety and enjoyment during meals with support focused on posture, pacing, communication, and safe swallowing techniques.
Well Nourished
Receive personalised nutrition guidance and meal planning designed to improve energy levels, cognitive function, and overall wellbeing.

You can use your Support at Home funding innovatively through Programs

Rather than using services individually, these structured programs combine supports in a coordinated way to deliver long-term benefits and help people remain living safely and independently at home for longer.

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Clear and Fair Contributions for Your Care

With the Support at Home program, you only contribute toward the services you use, while clinical care continues to be fully funded by the government.

Full pensioners contribute 5% toward Independence services and 17.5% toward Everyday Living services.

Part pensioners contribute between 5% and 50% for Independence services, and between 17.5% and 80% for Everyday Living services depending on their income and assets.

Self-funded retirees contribute 50% toward Independence services and 80% toward Everyday Living services.

  • To provide greater financial certainty, a lifetime contribution cap of $130,000 applies across both Support at Home and residential aged care services.
  • If paying contributions becomes difficult, financial hardship assistance may be available to ensure your care continues without disruption.
  • The government’s no worse off rule also protects existing grandfathered participants, ensuring they will pay the same or less than they currently do under the existing system.
Understanding Your Support at Home Pathway
From November 2025, everyone applying for or receiving home support services will transition into the new Support at Home program.

Your contribution arrangements and funding pathway will depend on when you were first approved for aged care support.

Grandfathered Participants
People approved on or before 12 September 2024 are protected under the government’s no worse off rule. This means they will continue paying the same amount as before, or potentially less.
Transitioned Participants
Those approved after 12 September 2024 but before 1 November 2025 will move into the Support at Home program under the new contribution arrangements based on their pension, income, and asset status.
New Entrants
Individuals approved for home support on or after 1 November 2025 will enter directly into the Support at Home program and follow the new funding and contribution rules from the beginning.

Your Rights, Respect, and Peace of Mind

The Aged Care Act 2024 requires all providers to publish a Statement of Rights to ensure greater transparency and accountability across aged care services.
This statement outlines what every individual can expect from their care experience, including respect, dignity, safety, quality support, and clear communication. It also helps you better understand your rights and entitlements while receiving care at home through Aventus Healthcare.

Why Families Trust Aventus Healthcare

At Aventus Healthcare, our purpose is simple and enduring: to help you stay connected to the people, home, and community you love while receiving compassionate support that promotes independence and wellbeing.
Here’s how we make the Support at Home program easier, more flexible, and truly personalised for you.
01
Helping You Maximise Your Funding
We connect you with preventative wellbeing programs that strengthen everyday routines, support healthier living, and align with the latest Aged Care Standards.
02
Guidance Every Step of the Way
Our experienced team stays up to date with every policy change, funding update, and assessment requirement, making applications, reviews, and reassessments simple and stress-free.
03
Reliable Support You Can Count On
We carefully match you with qualified and compassionate support professionals who understand your preferences, routines, and care needs, providing continuity and trusted support.
04
Flexible Care That Fits Your Lifestyle
Choose a fully coordinated care experience or a more self-managed approach depending on how involved you would like to be. Either way, you remain in control of your support and services.
05
Greater Clarity Through Smart Technology
Our easy-to-use systems help you stay informed about your services, funding, spending, and support schedule, giving you greater confidence and transparency.
06
Prepared for the Future of Aged Care
Aventus Healthcare has been actively preparing for the transition to Support at Home, strengthening our systems, training our team, and refining our approach to ensure we can guide and support you confidently through every change.
Your Home. Your Independence. Your Way of Living.
The new Support at Home reforms are designed to make aged care simpler, more flexible, and more personalised — and Aventus Healthcare is here to help you navigate every step with confidence.

Our team is committed to helping you stay connected to the people, places, routines, and community you value most, while supporting you to live independently and comfortably at home for as long as you choose.

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Frequently Asked Questions

Yes. Existing Home Care Package participants will retain all unspent funds, which will carry over into the Support at Home program and remain available for approved services and supports.

Funding classifications are determined through an aged care assessment. The new program introduces eight funding levels designed to better match individual care and support needs.

Services are grouped into three categories: Clinical Supports, Independence Support, and Everyday Living services. These can include nursing care, personal assistance, mobility support, cleaning, gardening, meal preparation, and more.

Clinical care is fully funded by the government. Contributions may apply to Independence and Everyday Living services depending on your pension, income, and financial circumstances.

Yes. Aventus Healthcare focuses on personalised care, giving you flexibility and choice in how your services are delivered while matching you with experienced and compassionate support professionals.

The Support at Home program includes short-term pathways for changing circumstances, including restorative care, assistive technology, home modifications, and end-of-life support services.

Our team can guide you through assessments, funding changes, care planning, and service coordination, helping you understand the new system and make the most of your available support and funding.

Get the Right Support
If you have queries or need assistance with getting started, call us and we will guide you step by step.

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